Our web design process begins with you. We will ask you questions that will help us customize your website, information such as:

• Your company history, mission, credential, etc.
• Your products & services
• Your target audiences
• Your competitors
• Your design guidelines (i.e. color, image, tone, mood, navigation, objectives, etc)

Be clear on what your goals are. Let us know what you want from your Web site.

We will write up a design specification to confirm our understanding.

NOTE: Email is the quickest, most effective method for communicating with us, particularly because it gives both our client and our company a written record of understanding.

The next step is to gather your materials and information needed to design your website, information such as:

• Your domain name or register domain name if required
• Company logo, photos, brochures
• Copies of your products & services
• Subject matter, content information specific to each web page

Deliver content to us in an organized and timely manner. Text you submit to us should first be finalized, proofread by you and ready for publication. Graphics should be named carefully and labeled correctly so that we have no problems in determining which graphic goes with which context.  You can email graphics and material or we can provide you with an FTP site.

Step 1 - Site Design Phase

During this phase you select a design package or approve a custom quote prepared especially for you, and we ask you for several items so we can move forward.

NOTE: A "design" is the color scheme and overall graphical layout of what your new web site or re-design will look like.

The items or information we will need from you to prepare the sample design(s) are:

• Any existing logo that you have or currently use;
• Any color schemes that you would like to use on your new or re-designed web site; and
• Other web sites around the web that you like the look of.

When sending the information outlined above, please make sure that you know what you want. It is imperative that you have some idea of the way you want your web site to look. Take your time and determine what you like before you begin this first step of the design process. If we have to prepare more than 3 design samples for you, you may be charged an additional fee for the extra time needed to work up a design for you.

Once the information outlined above is received by us, we will then prepare a design sample(s). We may prepare one sample or several, depending on what information you provide. You will then be presented with a link to the sample(s) for your critique of the sample(s). We will work with you to tweak a design that you like ... remembering that we cannot provide endless design samples. Again, just make sure you know what you want before we get started.

Step 2 - Site Structure and Site Content

In this phase of your project, we ask you to provide us with the layout (site map) of your site. This means that we'll need each page link that you plan to have on your site ... which is also known as the "navigation" of your site. At this time, we'll also ask you to forward all site content to us in a standard text format, i.e., MS Word file, text file, standard email message, etc. Site content is the information that each page of your site will contain. The content should be well laid out with easy to follow instructions as to what information goes where on the site.

After all information is received, we will begin the site structure of your web site. You will then be presented with another link to view your site with your content in place. You will be given a chance to make any revisions to your site content. Site content is all the text and graphics and such contained on each page of your web site.

NOTE: Please be thorough in your examination of the site content since we cannot provide endless changes to site content.

After approval for step 1 and step 2, second payment will be requested.

Step 3 - Final Code Implementation and Construction

Once you have approved Steps 1 and 2, your site's coding will be implemented and the site will be fully constructed.

All coding of web sites is done by-hand. We build sites that are desirable to search engines and multiple browsers. This is why we ask you to approve each step before proceeding to the next, to make sure you are happy with the design, layout, content and overall look of the site.

During this time we will also:

• Setup hosting account
• Create email accounts and help setup Microsoft Outlook email management
• Help setup your merchant account (for eCommerce)

A basic business website averages 3 to 4 weeks to complete.

Upon completion of Step 3, final invoice payment will be required.

After final payment, we will submit your new site to the worldwide web, transfer all files to you and/or your web hosting account and you will be open for business in no time!

We provide you with essential documention, and training for site maintenance.

We also offer Website Maintenance Services.

We apply the latest optimizing strategies to all your web pages and we will submit your site to the major search engines, such as Google, Yahoo, AOL, MSN BING.

We can talk about the various campaign management services such as Google Adwords™ or Yahoo! Sponsored Search.

We will help you with the tools to monitor your site traffic

There are two ways to make changes to your website:

• Use the Web Page Editor to make changes yourself, or...
• Submit a change request to our Web Support Desk

   (See: Web Maintenance Guidelines)

In no way should Customer advertise or promote the project until it is complete. Completion is defined as Customer's final review of project, payment on the account is made in-full and files are transmitted to Customer or Customer's web hosting account. Navdon Technology will make every effort to have the project finished by designated completion time frame; but in no way will Navdon Technology be held liable for any loss of advertisement nor profits to Customer, nor any third party, for not meeting designated completion time. The completion time is an approximate time and should not be misconstrued to mean anything else.

The entire risk as to the quality and performance of any project provided by Navdon Techology rests with Customer and Customer's ability to maintain the web site. In no event will Navdon Techology be held liable to the Client, nor any third party, for any damages, potential or lost profits, including, but not limited to, service interruptions caused by acts of God, the hosting service or any other circumstances beyond our control; any lost profits, lost savings or other incidental, consequential, punitive, or special damages arising out of the operation of or inability to operate any scripts or custom development; failure of any service provider, or any telecommunications carrier, or the internet backbone, of any internet servers, you or your site visitor's computer or your site visitor's internet software. Any damages done to the coding or site files or project files by Customer who decides to alter same, shall rest on Customer and Customer may be charged an additional fee to restore the files to their original state. By contracting Navdon Techology to provide any web development service, Customer agrees with all terms outlined hereon.

Copyright Information

Web sites are not automatically copyrighted and thus we will not affix any copyright information to your web site until you have properly obtained authorization for this privilege. You can obtain copyright approval from the Library of Congress on your own using the following information:

Library of Congress
101 Independence Ave SE
Washington DC 20559 (202) 707-3000

You may also obtain additional information by visiting the Library of Congress's web site at:  http://www.copyright.gov/